Terms of service
Terms of Service — STS Collective
Last updated: September 24, 2026
Welcome to STS Collective. By accessing or using our website, products, or services, you agree to the following Terms of Service. Please read them carefully.
1. General Use
STS Collective provides privacy-related hardware, security tools, and informational content. By using our website or purchasing products, you confirm that you are at least 18 years old and legally able to enter into this agreement.
We reserve the right to update, modify, or discontinue any part of our website or services at any time.
2. Products & Availability
All products listed on our site are subject to availability. We may limit quantities or cancel orders at our discretion. Product descriptions, pricing, and availability may change without notice.
Our products are intended for lawful and ethical use only. It is your responsibility to ensure compliance with local laws.
3. Orders & Payment
By placing an order, you agree that:
All information you provide is accurate and complete
Payments must be made through approved methods at checkout
Orders are not final until payment is received
We reserve the right to refuse or cancel any order for suspicion of fraud, misuse, or violation of these terms.
4. Shipping
Shipping policies, handling times, and delivery expectations are outlined in our Shipping Policy. STS Collective is not responsible for delays caused by carriers, incorrect addresses, or customs.
5. Returns & Refunds
All returns are accepted within 30 days of delivery. STS Collective covers return shipping only for defective items; customers pay return shipping for all other reasons, including a change of mind or misunderstanding the listing. Returns for a refund and order cancellations are subject to a minimum 3% fee. The restocking fee is waived when the customer chooses a replacement item. See our Return Policy for complete instructions and contact support@stscollective.com to start a return.
6. Privacy & Data
Your use of our website is governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using our site, you consent to our data practices, including analytics and affiliate link usage.
7. Limitation of Liability
STS Collective is not liable for:
Indirect or consequential damages
Loss of data, privacy breaches, or device misuse
Damages caused by improper handling, modification, or installation of purchased products
All devices must be used responsibly and at your own risk.
8. No Professional or Legal Guarantee
While we offer general educational content and optional consulting, all information is provided as-is. We do not guarantee outcomes or results from implementing advice, configurations, or purchased tools.
9. Intellectual Property
All site content, branding, text, and imagery belong to STS Collective. You may not copy, republish, or reproduce our materials without permission.
10. Governing Law
These Terms of Service are governed by the laws of the State of New Mexico, without regard to conflict-of-law principles.
11. Contact Us
For questions about these terms, contact us at:
Email: info@stscollective.com
Phone Number: +1 888 595 7787
Address: 8206 Louisiana Blvd NE, STE A, Albuquerque, New Mexico 87113, United States